Support — at Work & at
Home
EAP and Workforce Wellbeing Services Across Australia
ACT Curious is a boutique Employee Assistance Program (EAP) and workplace wellbeing provider based in Shepparton, Victoria, supporting organisations and employees across Australia. Since 2007, we have delivered evidence-based counselling, psychological support, and wellbeing services backed by more than 35 years of senior clinical experience.
What sets ACT Curious apart is our personalised clinician matching approach. Every employee is thoughtfully connected with an experienced clinician based on their individual needs, values, cultural background, language preferences, and lived experiences. This ensures support is respectful, psychologically safe, and genuinely meaningful — helping build trust, encourage engagement, and achieve lasting therapeutic outcomes.
Psychology, Counselling & Therapy
Your mental health plays a vital role in your overall wellbeing. Our team of psychologists in Shepparton, Victoria and across Australia offer evidence-based care and practical support to help you find balance, build resilience and work through challenges.
Employee Assistance Counselling
Only experienced clinicians in their field are invited to work with our clients. Each of our therapists is an experienced and qualified clinical social worker, registered psychologist, or registered counsellor with their accredited body, supporting employees and organisations across Shepparton, Victoria.
Your choice of our EAP Essentials services or “Pay As You Go” EAP consultations, when you need them..
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Counselling
Evidence based therapy for individuals, couples and families.
Our current world has made it abundantly clear how much our emotional, behavioural and mental health matters.
Helping you learn to move forward in your valued direction is our expertise & our passion.
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Workplace Wellbeing Services
Your wellbeing and that of your team is essential for a thriving workplace. Our wellbeing programs are fully funded by participating employers and organisations, making support accessible at no cost to you. Through consistent access to senior clinicians and continuity of care, ACT Curious supports employees across Australia not only to address immediate concerns, but to rebuild confidence, strengthen resilience, and maintain effective participation at work. Our aim is to provide support that is timely, person-centred, and capable of delivering enduring outcomes for individuals and organisations alike.
EAP
Confidential, evidence based counselling & wellbeing support for employees and their families, available.
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Mental Wellbeing Programs
Practical, psychologydriven programs that
strengthen emotional awareness, reduce stress & promote lasting mental health.
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Team Connection & Culture
Interactive workshops and coaching that foster communication, trust, and a positive, inclusive workplace culture.
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Creative Art Therapy
Innovative approaches that combine art, mindfulness, and holistic techniques to support healing, expression, and personal growth.
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Physical Health + Lifestyle
Programs that empower individuals to improve energy, movement, and nutrition for sustainable physical wellbeing.
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Assessment and evaluation
Gain a clear understanding of mental health and other needs, guiding personalised support and creating pathways to improved wellbeing
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Flexible referrals
Act Curious accepts referrals through several pathways, making it for individuals to access the right support when they need it most.
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Explore All Services
Explore our full range of wellbeing programs
designed to support mental health, build resilience, and enhance workplace connection.
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The Right Clinician, Matched with Care and Intention
Senior Clinicians With 30+ Years of Experience — and Deep Compassion
Why organisations choose ACT Curious for their EAP
Expert Clinicians with Decades of Specialised Experience
Better therapist means faster resolution. Our team consists of experienced clinical psychologists, therapists, and social workers in Victoria with 10+ years of expertise in stress, trauma, workplace conflict, and high pressure roles like policing and emergency services.
Real Help, Not Just A Helpline
We believe that personal challenges deserve personal solutions. Empathy and experience are the two main things our clinicians have that most platforms can to provide
The Right Match— Culturally & Clinically
We carefully match employees with the right clinician based on their needs, background, and preferences. With one of the widest ranges of multicultural therapists, we provide culturally aware, language matched care.
Immediate Crisis Support
Better therapist means faster resolution. Our team consists of experienced clinical psychologists, therapists, and social workers with 10+ years of expertise in stress, trauma, workplace conflict, and high pressure roles like policing and emergency services.
How we help organisations transition to a new EAP
Personalised Onboarding
We assess your workforces needs and customise a solution
Seamless Transition
We handle employee education and HR integration, so there is minimal admin burden on you
Instant Access
Employees can start booking sessions within days, not weeks.
"Having a partner we trust to handle high
stakes moments has made a huge difference.
It’s peace of mind, and that’s rare."
Jasmine Reed, Director of HR, Professional Services Firm
Flexible Support That Fits Your Team’s Needs and Budget
Why organisations choose ACT Curious for their EAP
Pay for What You Use—No Wasted Spend
With an average utilisation rate of just 4%*, the usual fixed-rate retainer with many EAPs means you’re paying for a service employees barely use. Our pay-per-service model ensures you only pay for what is actually used eliminating wasted costs while providing flexibility, transparency, and truly cost-effective mental health support for organisations across Austr
Nationwide Video & Phone Counselling for Easy Access
Employees can access confidential support anywhere through video and phone counseling—available Australia- wide. With plans to expand physical offices nationwide, we provide flexible mental health support that fits every employees needs.
On Demand Training for Managers, Led by Clinical Therapists
Custom workshops, leadership training, and on-demand support designed to equip managers with the skills they need. The Monthly Manager Maintenance Program (MMMP) and Prosocial @ Work offer intensive, handson training in resilience, conflict resolution, and team dynamics—delivered by clinical therapists.
Comprehensive Assessments for Tailored Employee Support
Unlike standard EAPs that rely on generic K10 screenings, we use clinical-grade assessments (PHQ-9, GAD-7) at intake and final sessions to track real progress. This means deeper insights, more targeted support, and measurable outcomes for employees. Our custom analytics and reporting equip HR teams with actionable data.
Talk to an EAP Expert today
Whether you’re actively reviewing providers or just curious about what’s possible, our team supports organisations and employees across Australia with tailored EAP and workplace wellbeing solutions.
